Frequently Asked Questions
Everything you need to know about our electronic components and services.
Are your sensors and modules genuine and tested?
Yes, we source all components directly from reputable manufacturers. Every batch undergoes rigorous quality control and technical verification to ensure they meet the specifications listed on our data sheets.
How long does shipping take for domestic and international orders?
Domestic orders typically arrive within 3-5 business days. International shipping varies by location but generally takes 7-14 business days. Expedited shipping options are available at checkout for urgent projects.
What is your return policy for electronic components?
We offer a 30-day return policy for items in their original, unopened anti-static packaging. Due to the sensitive nature of electronics, we cannot accept returns on components that have been soldered or modified.
Do you offer technical support for module integration?
Absolutely. Each product page includes links to libraries and documentation. If you run into specific issues, our technical team is available via email to help troubleshoot your wiring or code.
Can I request a bulk discount for educational or commercial use?
Yes, we provide volume pricing for schools, makerspaces, and OEM manufacturers. Please contact our sales team with your estimated annual volume to receive a custom quote.
What payment methods do you accept?
We accept all major credit cards, PayPal, and Apple Pay. For verified corporate and educational accounts, we also support Purchase Orders (PO) with Net-30 billing terms.